Your Security,
Our Process

At QSACS Group, we believe in a seamless partnership to ensure your safety. Our process is designed to deliver tailored security solutions that meet your specific needs.

Partnering
with us

1

What are you looking for?

Let's start with a conversation. Our security experts will assess your unique requirements and discuss your security goals.

2

Comprehensive Assessment

We conduct a thorough evaluation of your property or premises to identify potential vulnerabilities.

3

Customised Solution

Based on our assessment, we'll develop a comprehensive security plan tailored to your specific needs.

Implementation and Deployment

Our team will efficiently implement the security plan, providing training and support as needed.

Ongoing Monitoring and Review

We continuously monitor your security needs and make adjustments as required to ensure optimal protection.

FAQs

  • QSACS Group provides a comprehensive range of security solutions tailored to meet your specific needs. Our services include static guarding, crowd control, cash-in-transit, dog patrols, concierge/corporate security, private investigations, and close personal protection. We also offer security assessments and consultations to help you identify vulnerabilities and develop a customised security plan.

  • We primarily service the Greater Brisbane area, including Logan City and the Gold Coast. However, we can also accommodate requests for services outside of these regions on a case-by-case basis.

  • Yes, we offer free security consultations. Our security experts will conduct a thorough assessment of your property or premises to identify potential vulnerabilities and recommend appropriate security measures.

  • To get a quote, please contact us through our website or by phone. Our sales team will schedule a consultation to discuss your specific needs and provide you with a detailed quote.

  • Our office hours are Monday to Friday, 8:00 AM to 5:00 PM AEST. However, our security services operate 24/7, and you can reach our emergency contact number anytime.

  • All of our security guards are fully licensed and accredited by the relevant government authorities. We prioritise ongoing training and development to ensure our staff meets the highest industry standards.

  • Our average response time for emergency calls is 15 minutes. We have procedures in place to ensure rapid deployment of our security personnel to address urgent situations.

  • While we specialise in security personnel, we can recommend trusted partners who offer security system installation and monitoring services. We can also work closely with your existing security system provider to integrate our services.

  • QSACS Group maintains comprehensive public liability insurance to protect our clients and our business. We are happy to provide you with a copy of our insurance certificate upon request.

  • We conduct thorough background checks on all potential employees, including criminal record checks and reference verification. Our rigorous screening process ensures that only qualified and trustworthy individuals are hired to protect our clients.

  • Yes, we offer flexible contract options to meet the needs of our clients. Whether you require short-term or long-term security solutions, we can accommodate your requirements.

  • While we cannot guarantee specific guards, we can take your preferences into account when assigning personnel. Our goal is to match the right guard with your specific security needs.

  • We are committed to providing exceptional customer service. If you are dissatisfied with our service, please contact our customer service department immediately. We will work with you to resolve any issues and ensure your satisfaction.

Still got questions?